Front of House Manager
HC-Resource is on the hunt for a Front of House Manager in Steele Creek, NC!
Join a team celebrated for its top-quality food, impressive craft beer lineup, and a commitment to exceptional customer service. If you’re passionate about hospitality, made-from-scratch dishes, and crafting memorable guest experiences, we’d love to connect!
Position Highlights:
- Location: Steele Creek, NC
- Experience Required: Full-service management with a focus on guest relations and team development
Responsibilities:
- Team Recruitment & Development: Hire, train, and cultivate a standout team that delivers best-in-class customer service
- Inventory Management: Maintain inventory levels to reduce stockouts and keep things fresh—especially important for bottled beer and liquor
- Exceptional Training: Lead industry-leading training programs to set your team up for success
- Employee Relations: Communicate effectively and tailor your approach to foster a supportive work environment
- Operations & Financials: Oversee daily operations, analyze financial reports, and manage expenses to align with budget goals
- Scheduling & Organization: Post schedules on time and complete routine tasks promptly
- Customer Service Focus: Set the bar high for customer service, ensuring every guest has an unforgettable experience
- Shift Management: Run efficient, high-energy shifts that keep both guests and employees engaged
What We’re Looking For:
- Proven Leadership in Full-Service: Successful background managing high-volume, full-service restaurants
- Customer Service Commitment: Strong dedication to providing exceptional hospitality, with a knack for making guests feel at home
- Motivational Leader: Inspire and drive your team to exceed expectations by leading by example
- Safe & Fun Environment: Foster a positive atmosphere that encourages repeat business and team satisfaction
- Operational Excellence: A focus on meeting targets for sales, quality, hospitality, cleanliness, and more
- Clear Communication: Communicate openly, effectively, and with a positive, solution-oriented attitude
Who We Are: Our kitchen is dedicated to scratch-made comfort food classics, including BBQ sauces, dressings, and fan favorites like mac ‘n cheese and brisket chili. We’re passionate about keeping things fresh, with a daily rotating selection of craft beers, cocktails, and an extensive bourbon and scotch collection.
We’ve built a community-focused atmosphere with live music, events, and a pet-friendly patio for our guests to enjoy. Whether they’re beer enthusiasts, food lovers, or just looking for a great time, we make sure there’s something for everyone.
Ready to take your hospitality career to the next level? Apply today and help us create a memorable experience for every guest, every time!